FAQS 2018-03-16T16:55:28+00:00
What are the best strings to use on my Tanglewood? 2018-03-16T16:32:16+00:00

We recommend using Elixir Nanoweb 12-53 gauge strings on all of our guitars.

Is my Tanglewood supplied with a warranty? 2018-03-16T16:59:56+00:00

We make every effort through our extensive quality control procedures to ensure your new Tanglewood guitar is an instrument we can all be proud of. Every instrument is furnished with a fully comprehensive warranty to the original purchaser, covering any issues of manufacturing or constructional defect. This warranty is non transferable and valid for a full 12 months from date of purchase. All warranty queries are to be directed to and administered by your supplying retailer. If any intervention or recourse to ourselves is necessary it will be conducted via your supplying retailer.

Can you help me identify my Tanglewood instrument? 2018-05-09T15:36:06+00:00

Yes by providing us with up to 3 images of your instrument. Please include a photo of body, the head and any identifying labels. We will endeavor to identify your instrument as soon as possible, please wait up to 7 days for a reply.

Guitar Identification Form
Where I can I find info on old Tanglewood models? 2018-11-09T10:30:01+00:00

You can find details on older Tanglewood models in our archive section. If your model is not listed we may be able to give you some information if you complete the identifying your guitar form below – provide up to 3 images of your instrument (Please include a photo of body, the head and any identifying labels), and put in any model number details in the “Year of purchase section”. We will endeavour to get some information for you as soon as possible, but please wait up to 7 days for a reply.

Guitar Identification Form
Where can I source spare parts for my Tanglewood Guitar? 2018-11-09T10:38:23+00:00

If the part is under warranty please contact your place of purchase to order. You’ll need to provide a copy of the sales receipt along with the the model and serial number of the product to do this.

If your request is not under warranty, please contact your nearest Tanglewood dealer who will either have the part you need in stock, or be able to order it directly. You can find your nearest retailer on our Dealer section in the menu above.

What gauge string should I use on my Tanglewood Guitar? 2018-11-09T10:40:57+00:00

We recommend Elixir Nanoweb 12-53 Phosphor Bronze strings on our acoustic guitars.

How do I care for my Tanglewood Guitar? 2018-11-09T11:24:43+00:00

GUITAR MAINTENANCE – POLISH AND CONDITIONING

Usually, the best time for some general guitar maintenance is when you change the strings. This will give you the best access the fretboard and body, without having any strings in the way.

CLEANING AND CONDITIONING THE FRETBOARD

  • Once all of the strings are off, wipe the fretboard down with a lint-free cloth to remove dust.
  • Then, spray with a fretboard conditioner, such as Lemon Oil.
  • Take a clean cloth, and rub away the dirt and grime.
  • Wipe the fretboard with a clean, lint free cloth.

CLEANING AND POLISHING THE BODY

  • Just like the fretboard, firstly remove the dust from the body with a clean, lint free cloth.
  • Apply some guitar polish and wipe clean with a cloth.
  • Any of our Tanglewood dealers will be able to supply you with a suitable guitar polish.

 

STORING YOUR GUITAR

Guitars are most likely to get damaged when not being played – most often due to being stored in an inappropriate way. Obviously, the most common way for a guitar to pick up damage is by being knocked over, or dinged. To reduce the chances of this, you can:

Store it on a guitar stand – this will provide a safe cradle, so that it cannot be easily knocked over.

Keep it in a guitar case – this will prevent it from being damaged.

Can I buy from Tanglewood directly? 2018-11-09T11:30:12+00:00

To purchase a Tanglewood guitar please visit or contact any of our authorised retailers. You can find your nearest shop by using our dealer search in the main menu above.