Yes! You can register your Tanglewood guitar with us using the Register Guitar option in the app.

Please note, this is not a warranty registration. All warranty queries are to be directed to and administered by your supplying retailer. For more information see our warranty FAQ.

Unfortunately we cannot help with any second hand valuations, but if you contact your nearest Tanglewood dealer they will be able to assist with any questions or prices you need. You can find your nearest shop using Find a Dealer.

To purchase a Tanglewood guitar please visit or contact any of our authorised retailers. You can find your nearest shop using Find a Dealer.

If your model isn't currently listed with us, we may be able to give you some information if you drop us a message on our social media platforms (Facebook or Instagram). Please include a photo of the body, the head, and any identifying labels, and include any model number info you have. We'll endeavour to get some information for you as soon as possible, but please allow up to 7 days for a reply.

Yes, we'll do our best. Fill in our old model enquiry form and tell us what you know, including the model number and serial number if you can find them.

Photos make a big difference: if you can, add one of the whole guitar, the label inside the soundhole, the headstock and the serial number. We'll reply by email, usually within a few working days.

GUITAR MAINTENANCE – POLISH AND CONDITIONING

Usually, the best time for some general guitar maintenance is when you change the strings. This will give you the best access to the fretboard and body, without having any strings in the way.

CLEANING AND CONDITIONING THE FRETBOARD
Once all of the strings are off, wipe the fretboard down with a lint-free cloth to remove dust.
Then, spray with a fretboard conditioner, such as Lemon Oil.
Take a clean cloth, and rub away the dirt and grime.
Wipe the fretboard with a clean, lint free cloth.

CLEANING AND POLISHING THE BODY
Just like the fretboard, firstly remove the dust from the body with a clean, lint free cloth.
Apply some guitar polish and wipe clean with a cloth.
Any of our Tanglewood dealers will be able to supply you with a suitable guitar polish.

STORING YOUR GUITAR
Guitars are most likely to get damaged when not being played – most often due to being stored in an inappropriate way. Obviously, the most common way for a guitar to pick up damage is by being knocked over, or dinged. To reduce the chances of this, you can:
Store it on a guitar stand – this will provide a safe cradle, so that it cannot be easily knocked over.
Keep it in a guitar case – this will prevent it from being damaged.

We recommend Elixir Nanoweb 12-53 Phosphor Bronze strings on our acoustic guitars.

If the part is under warranty please contact your place of purchase to order. You'll need to provide a copy of the sales receipt along with the model and serial number of the product to do this.

If your request is not under warranty, please contact your nearest Tanglewood dealer who will either have the part you need in stock, or be able to order it directly. You can find your nearest retailer using Find a Dealer.

We make every effort through our extensive quality control procedures to ensure your new Tanglewood guitar is an instrument we can all be proud of. Every instrument is furnished with a fully comprehensive warranty to the original purchaser, covering any issues of manufacturing or constructional defect. This warranty is non-transferable and valid for a full 12 months from date of purchase. All warranty queries are to be directed to and administered by your supplying retailer. If any intervention or recourse to ourselves is necessary it will be conducted via your supplying retailer.